Do you need help with a problem and can't seem to find the answers you need? Do you have questions about our products or services? Perhaps you've found an error on this site, or would like to give us your opinions, ideas, and feedback.

We can serve you and others better when you let us know what you think. Please use the contact addresses below and your e-mail or correspondence will be answered promptly and courteously by one of our friendly staff members. We look forward to hearing from you!

Telephone Number & Hours

Toll Free: (800) 251-8434
Direct Dial: (615) 851-0800
Fax: (615) 851-9484
Monday-Thursday 8:00 a.m. to 4:30 p.m., CT
Friday 8:00 a.m. to 4:00 p.m., CT

If you wish to call us from outside the Continental United States, please call collect (615) 851-0800.

Mailing Address

1000 NorthChase Drive
Suite 220
Goodlettsville, TN 37072

Email

[email protected] For inquiries about our products and services.
[email protected] To report a death.
[email protected] Member questions regarding payment, billing, or refunds.
[email protected] All other member requests.
MEMBER LOGIN

MEMBER LOGIN

Easily view your account balance, coverage amounts and beneficiary information! If you do not know your member number, please e-mail us at [email protected].